What is an online community?The definition, open and closed communities, real examples, who should build one, and how to start your own.
Benefits of online communities for businessesWhy businesses build their own community: more engagement, loyal customers and new revenue, without relying on social media reach.
11 types of online communitiesEleven community models, from branded and learning to membership and support, and four questions to help you pick yours.
How to build and grow an online communitySeven steps, from defining your purpose and audience to a strong launch and keeping the community active after it.
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I answer support myself, and a small team builds the product with me. On a 30-minute call we look at what you want to run and how to set it up here.
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